What are the top three things that leaders can do to create a good remote culture?

There are more than 10,000 books in the English language on Amazon on virtuality and how to lead remotely or at a distance. Why is that? Because this is very difficult to do, and managers have to actively work on it. Number one, make sure that team members constantly feel like they know what’s going on. You need to communicate what’s happening at the organizational level because, when they’re at home, they feel like they’ve been extracted from the mothership. They wonder what’s happening at the company, with clients, and with common objectives. The communication around those are extremely important. So you’re emailing more, sharing more.

Further Reading
Coronavirus: Leadership and Recovery: The Insights You Need

During this period, people will also start to get nervous about revenue goals and other deliverables. You’ll have to make sure they feel like they’re going to be OK. Another thing is to ensure that no members feel like they have less access to you than others. At home, people’s imaginations begin to go wild. So you have to be available to everyone equally. Finally, when you run your group meetings, aim for inclusion and balance the airtime, so everyone feels seen and heard.